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Reply to topic   Topic: apache crash upon trying to start
Author
aktylk



Joined: 13 Jul 2015
Posts: 6
Location: USA, Baltimore
PostPosted: Fri 17 Aug '18 7:55    Post subject: apache crash upon trying to start Reply with quote
Hello,

Trying to get 2.4.34 VC15 running on my local machine - Windows 7 64 bit (also tried Window Server 2012 x64). I have installed the C++ redistributable Visual Studio 2017 x64 per link on the download page.

When trying to start apache, it goes to a windows crash screen saying "Apache HTTP Server has stopped working" with the following details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: httpd.exe
Application Version: 2.4.34.0
Application Timestamp: 5b4b1896
Fault Module Name: VCRUNTIME140.dll
Fault Module Version: 14.0.24215.1
Fault Module Timestamp: 57bfd5ab
Exception Code: c0000005
Exception Offset: 00000000000011d1
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: f561
Additional Information 2: f56154e85430e06be3b1ff65013aec1f
Additional Information 3: fa85
Additional Information 4: fa8566bf5629077797ce4cffae2d0638

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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Anyone have any ideas? I have tried uninstalling and reinstalling the C++ but to no avail.

Please advise and thank you.
Young

Last edited by aktylk on Fri 17 Aug '18 8:04; edited 1 time in total
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aktylk



Joined: 13 Jul 2015
Posts: 6
Location: USA, Baltimore
PostPosted: Fri 17 Aug '18 8:01    Post subject: Reply with quote
I should add more helpful information.

Trying to run on Windows 7 64 bit. Also tried to run on Windows Server 2012 and ran into the same error.

Thanks in advance,
Young
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7371
Location: Germany, Next to Hamburg
PostPosted: Fri 17 Aug '18 9:23    Post subject: Reply with quote
c0000005 is the error code for access violation.

Paste only (small) relevant parts or use a pastbin, http://apaste.info/ or http://hastebin.com/ and post here the link to it.

often that is related to shared memory or using a network drive. Hard to say without seeing any config.
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aktylk



Joined: 13 Jul 2015
Posts: 6
Location: USA, Baltimore
PostPosted: Fri 17 Aug '18 14:27    Post subject: Reply with quote
Hello,

What are you looking for config wise or any other information?

I am unsure what relevant parts are to mention here.

I try to start from the command prompt to see if anything is reported to console:

httpd.exe -k start -n "apache24"

I have a service named "apache24."

You mention access violation - is this related to file permission or administrator access? I have it setup as administrator and I do not use a network path in any of the configuration.

Thanks,
Young
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aktylk



Joined: 13 Jul 2015
Posts: 6
Location: USA, Baltimore
PostPosted: Fri 17 Aug '18 14:48    Post subject: Reply with quote
Thank you for replying and giving some ideas. It does look like configuration. I thought configuration issues would be reported in the error log.

These are the culprit lines that I borrowed from a 2.2 configuration:

Code:
ErrorLog "${SRVROOT}/bin/rotatelogs ${SRVROOT}/logs/online-error.%Y.%m.%d.log 86400"
CustomLog "${SRVROOT}bin/rotatelogs ${SRVROOT}/logs/online-access.%Y.%m.%d.log 86400" common


I tried using the rotatelogs along with using the $SRVROOT, but this doesn't look it's formed correctly for 2.4. Any advice here?

Thanks,
Young
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aktylk



Joined: 13 Jul 2015
Posts: 6
Location: USA, Baltimore
PostPosted: Fri 17 Aug '18 15:00    Post subject: Reply with quote
Ok, in case anyone else has this issue, here is what I did to resolve the issue.

I narrowed it down to these lines in apache configuration causing a crash without showing errors in log other than a Window system crash:

Code:
ErrorLog "${SRVROOT}/bin/rotatelogs ${SRVROOT}/logs/online-error.%Y.%m.%d.log 86400"
CustomLog "${SRVROOT}bin/rotatelogs ${SRVROOT}/logs/online-access.%Y.%m.%d.log 86400" common


These lines were originally created from a previous 2.2 installation (with some attempts at manipulating from the system root path) but with 2.4 the lines have to be reformatted to this:

Code:
ErrorLog "|bin/rotatelogs.exe ${SRVROOT}/logs/online-error.%Y.%m.%d.log 86400"
CustomLog "|bin/rotatelogs.exe ${SRVROOT}/logs/online-access.%Y.%m.%d.log 86400" common


Thanks for your help to at least look at configuration. I thought I was fine because an error wasn't being reported where I normally expect either through console output or the error log when a configuration(syntax) issues occurs.

Thank again,
Young
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