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Reply to topic   Topic: Apache restarting every 5 minutes, on the dot. Need help.
Author
medievil2003



Joined: 25 May 2016
Posts: 1
Location: UK, London

PostPosted: Wed 25 May '16 11:18    Post subject: Apache restarting every 5 minutes, on the dot. Need help. Reply with quote

Hi everyone, hope you're all well

Right, i am literately going out of my mind to this problem i face. I am on a VPS and am running Magento on it. I use a data content provider who push all my product information to the site via SOAP. For about 3 months everything was working just fine until i started getting service interruptions, i will get an error show up on magento admin panel if the SOAP process has stopped or restarted. further investigations from the apache error logs shows that the server is being restarted every 5 minutes with this error:

[Wed May 25 09:35:52 2016] [notice] SIGHUP received. Attempting to restart

Now, i know by researching on the internet that could mean its a log rotate but the hosting company after more digging seem to think the server is restarting every 5 minutes due to a coding issue within Magento...

We've turned off the cron server just incase is was a process there restarting but with no joy, also disabling every module in Magento, updating to the latest version etc.

I was wondering if you guys can give me a further insight or perhaps more information on what i can do? I cant open my online store until this sorted.

This is a longer part of the error log:

Code:
[Wed May 25 09:35:52 2016] [notice] SIGHUP received. Attempting to restart
Warning: DocumentRoot [/home/modxpcrepairs/public_html/bookings] does not exist
Warning: DocumentRoot [/home/modxpcrepairs/public_html/dev] does not exist
[Wed May 25 09:35:53 2016] [warn] RSA server certificate CommonName (CN) `xxx' does NOT match server name!?
[Wed May 25 09:35:53 2016] [warn] RSA server certificate CommonName (CN) `xxx' does NOT match server name!?
[Wed May 25 09:35:53 2016] [warn] Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)
[Wed May 25 09:35:53 2016] [notice] Apache/2.2.31 (Unix) mod_ssl/2.2.31 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 mod_fcgid/2.3.9 configured -- resuming normal operations
[Wed May 25 09:40:53 2016] [notice] SIGHUP received. Attempting to restart
Warning: DocumentRoot [/home/modxpcrepairs/public_html/bookings] does not exist
Warning: DocumentRoot [/home/modxpcrepairs/public_html/dev] does not exist
[Wed May 25 09:40:54 2016] [warn] RSA server certificate CommonName (CN) `xxx ' does NOT match server name!?
[Wed May 25 09:40:54 2016] [warn] RSA server certificate CommonName (CN) ` xxx' does NOT match server name!?
[Wed May 25 09:40:54 2016] [warn] Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)
[Wed May 25 09:40:54 2016] [notice] Apache/2.2.31 (Unix) mod_ssl/2.2.31 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 mod_fcgid/2.3.9 configured -- resuming normal operations
[Wed May 25 09:43:44 2016] [error] [client xxx.xxx File does not exist: /home/admin/public_html/skin/adminhtml/base, referer: xxx/admin/system_config/index/key/4a53ba7ab0fee1c48a7e26f1fa8a79ee/

any help is greatly appreciated,

Mehdi
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James Blond
Moderator


Joined: 19 Jan 2006
Posts: 7371
Location: Germany, Next to Hamburg

PostPosted: Sun 05 Jun '16 18:50    Post subject: Reply with quote

The signal is not from apache itself. An external program is causing the restart --> "SIGHUP".
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