Topic: Apache 2.4.9 Crash Issue amsdk.dll

[rskb4u]

We are facing Apache crash issue.

Here is the message in error.log :
[Tue May 06 13:03:07.911621 2014] [mpm_winnt:notice] [pid 1084:tid 440] AH00428: Parent: child process 1736 exited with status 255 -- Restarting.

Configuration :
Apache/2.4.9 (Win32) OpenSSL/1.0.1g OpenAM WPA/3.3.0-2 configured
Windows Server 2008 R2 Standard (64 bits)
We load 2 unusual modules : OpenAM is a self-signed module provided by Cap-Gemini and we also load a plugin for Websphere provided by IBM.

This configuration works fine since 16/04/2014 and now we are getting Apache Crash issue.

Windows Event Viewer Logs:

Faulting application name: httpd.exe, version: 2.4.9.0, time stamp: 0x532585f0
Faulting module name: amsdk.dll, version: 0.0.0.0, time stamp: 0x532c68ac
Exception code: 0xc0000005
Fault offset: 0x000035d7
Faulting process id: 0x6c8
Faulting application start time: 0x01cf6751870c74a2
Faulting application path: C:\Apache24\bin\httpd.exe

Thanks,
Shiva Rudra

[Steffen]

Some changed since 16/04/2014 ?

The faulting module is amsdk.dll, do not know which non Apache module uses it. Best is to contact the author of the module.

[rskb4u]

No major changes in environment, For heartbleed vulnerability we have updated apache 2.4.7 to 2.4.9 only. We are using apache as reverse proxy & for single sign-on purpose only.

Our singin component OpenAM Agent Version: 3.3.0-2

What about this things:
Faulting application name: httpd.exe, version: 2.4.9.0, time stamp: 0x532585f0
Faulting application start time: 0x01cf6751870c74a2
Faulting application path: C:\Apache24\bin\httpd.exe

[Steffen]

What about:)

Faulting module name: amsdk.dll, version: 0.0.0.0, time stamp: 0x532c68ac


That causes it and is no standard Apache module, so contact the author.