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Reply to topic   Topic: Apache Restart Failure (Solved)
Author
dzen



Joined: 15 Jun 2015
Posts: 8
Location: United State, Chicago

PostPosted: Tue 22 Dec '15 20:00    Post subject: Apache Restart Failure (Solved) Reply with quote

Here is a story of two production web servers. Both identical. We have a load balancer that picks one or the other depending on traffic. We have done a recent update to both Apache and PHP in both servers.

The problem is when I make a change that requires an Apache restart on Server1, it fails to start Apache. Even after going in and killing the Apache services and attempting restarting them, I have to restart the whole server to get Apache to start running again. Server2 has none of these problems. I check the syntax on the conf files and nothing. These being production, my company is very nervous about us bringing down these servers for any length of time. Anybody have any ideas?

Server1 & Server2
OS: Windows Server 2008 R2 64-bit
Apache version: 2.4.18 Apache Lounge VC14 Server


Last edited by dzen on Tue 22 Dec '15 23:58; edited 1 time in total
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dzen



Joined: 15 Jun 2015
Posts: 8
Location: United State, Chicago

PostPosted: Tue 22 Dec '15 23:56    Post subject: Solved Problem Reply with quote

So we are running a managed anti-virus that is managed on our servers by a third party. They just switched to a new anti-virus engine. When I ran
Code:
netstat -anb
I was able to see everything hitting port 80. Which included the managed anti-virus. I contacted our vendor and he shut down the anti-virus temporarily. This allowed me to stop/start and restart Apache to my heart's content without any problems and no reboots on the server. Our vendor is now looking for a solution for this. Server1 had the anti-virus installed, but Server2 had not. That explains why the two servers were acting differently.



Thanks to the guys in this thread -----> https://www.apachelounge.com/viewtopic.php?t=6793[/code]
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